(972) 355-0086

(972) 355-0086


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Trusted National Provider

Medical Alert Southwest provides the best medical alert systems for seniors across the nation. Whether you live near our headquarters in Dallas, or further away, your safety and well-being will always be our top priority.

We provide an easy to use, compassionate, cost effective 24/7 service for those most vulnerable in our community. We’re just a click away and with fall detection features, there’s no need to even click!

As We Get Older, the Risk of Falling Increases

More than one out of four people who are 65 and over fall each year, according to the CDC. One out of five falls causes a serious injury such as broken bones or a head injury. More than 95% of hip fractures are caused by falling. Falls are the most common cause of traumatic brain injuries.

Unfortunately, slip and fall victims often lay there for hours until someone discovers them. Get help faster by using a medical alert device that detects falls.

What our customers say about Medical Alert Southwest

Cloud Monitoring

With the Numera Libris 2®, everything you need for personal safety is in the cloud. We have taken the advanced features of the traditional Libris mPERS and kicked them up several notches with the addition of the revolutionary EverThere cloud service. Libris 2 offers a proactive and all-encompassing solution for active seniors, lone workers, and people who are regularly at risk for nasty slips and falls. Want to learn more? Our downloadable brochure answers all your questions.

On the Go + Fall Protection

(1 customer review)
From: $49.95 / month

Mobile alert will automatically call for help even if you are unconscious; built-in GPS ensures help can get to you quickly.

Show You Care
Even When You Can’t Be There.

A dedicated monitoring center vs. calling 911

It has been proven time and time again that the way we do customer service is way above the norm. People want personalized service, which is why we have outfitted ourselves with a U.S.-based dedicated medical alert monitoring center. With a simple push of a button, a distress call is generated and sent to our 24/7 emergency response center instead of a 911 operator. You will speak to a fast help medical alert professional whose sole job is to be there for you. They have access to all your personal information and medical history, and will stay on the phone with you for as long as you need it. Because of our medical alert systems with GPS and fall detection, we offer another layer of protection that helps us sense when a customer has fallen and needs medical assistance.

No matter the problem, we stick with you and offer compassionate assistance — even if you just need someone to talk to. While our medical emergency response systems are perfect for anyone.

How Medical Alert Southwest Works



Everyone deserves to live an independent lifestyle regardless of your age, but there’s a big difference between being independent and being alone. No one should ever be alone when emergencies happen and you need help fast. But help is never far away with a medical alert system. With one easy press of the pendant’s alert button, help can be summoned no matter where you are or what the reason.



Once you press the alert button on your Medical Alert Southwest fully monitored systems, expect to be talking to a skilled operator in our help center in a matter of seconds. More than just a pendant or a watch, these personal emergency safety devices have a two-way speaker and microphone for real-time conversations 24 hours a day. Let us know what happened and how serious your injuries are. And because we know where you are, you can expect help fast.



Perhaps the one feature of our medical emergency response systems that longtime customers continue to rave about is how fast help is on the way. Answer just a few short questions, and we can help you determine the best response to your situation. The contact list you provided us upon registration can help us reach any family member or friend you have designated. For emergencies, we can dispatch an ambulance, fire department, or the local police. Our staff is trained to offer compassion and reliability at every turn, and we will never rush you off the phone. We are there with you for however long you need us and will remain on the line until help is on-scene.

Customer Testimonials

Customer Testimonials

Amber's Story

No Contact Installation and Activation

On the Go + Fall Protection

(1 customer review)
From: $49.95 / month

Mobile alert will automatically call for help even if you are unconscious; built-in GPS ensures help can get to you quickly.

On the Go

From: $39.95 / month

Mobile medical alert pendant or clip with device tracking for at home or on the go.

In the Home

From: $29.95 / month

A simple affordable medical alert system for use in the home.

Reasons to Choose Medical Alert Southwest mobile personal emergency systems

  • 100% mobile — take and use anytime, anywhere
  • U.S.-based 24/7 Monitoring
  • Lightning fast response time
  • Fall detection available
  • Guaranteed help for any situation
  • Shower-safe
  • Long battery life models available with real-time battery notifications
  • 3-hour charging time
  • May be covered by your insurance
  • Ready to use right out of the box
  • Location web and mobile apps

Get Notified About Our Latest Specials

    Try it for 30 days and if it’s not right for you, we’ll refund your money.
    Keep the free gift!