What Information Do We Collect?
When you visit our web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and web site use information collected on an aggregate basis as you and others browse our web site.
Personal Information You Choose to Provide
You will provide us information about yourself, your firm or company, and your practices when you register for certain services, or register for email newsletters and alerts. You may also provide additional comments on how you see Medical Alert SouthWest servicing your needs and interests. You expressly authorize Medical Alert SouthWest to disclose information contained on forms you man fill out (either on this web site or in paper form) that request personal information such as your as your name, address, phone number, e-mail address, etc., or information you give to us orally via telephone or via the two-way audio feature of the personal emergency response system to emergency personnel (e.g. physicians or other health care providers, paramedics, fire department ambulance services) who may be notified of a possible emergency or contacts/responders you have listed and provided us.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
Web Site Use Information
Similar to other commercial web sites, our web site utilizes a standard technology called “cookies” and web server logs to collect information about how our web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site, and the web sites visited just before and just after our web site. We, our advertisers and ad serving companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by contacting us.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How Do We Use Information We Collect from Cookies?
Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners, including our authorized dealers network, operate stores or provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by contacting us.
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Your payment and personal information you may enter on our web site is transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services, which are enabled by companies such as Comodo Security Services. Utilizing this technology will have URLs that start with HTTPS instead of HTTP. It encrypts all of your personal information, including credit card number, name, and address, so it cannot be read over internet. While this is a common method for securing web-based transactions, we do not warrant or guarantee that our web site security cannot be compromised.
How Can You Access and Correct Your Information?
If you have information that needs to be updated please call us at 1-855-682-2222 Local: 972-355-0086 and we’ll have it updated immediately.
We may disclosure your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or authorized dealers; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our authorized dealers; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
Please read those rules and policies before proceeding.